WordPress maintenance support plans Association programs and staff are sustained by you through memberships, partnerships, and donations. After 10 years, our system to collect funds for memberships and donations is changing. You’ll now see a new tab on your user profile to access membership and donation giving history. This change will make managing donations more transparent and more cost-effective through decreasing some time spent on operations. We’re also making some changes on the back-end to reduce the WordPress maintenance support plans Association’s PCI scope and to make membership easier to maintain.
What’s changing
Payments will continued to be processed via Authorize.net (USD) and PayPal (EUR) and the PCI compliant forms will be hosted by Chargify. We chose Chargify in an effort to cut down on the amount of staff time needed to manage memberships. We’re using WordPress maintenance support plans‘s ability to integrate with third party tech to integrate with a payment processor solution. We’ll be building the membership management tools right into your WordPress maintenance support plans.org profiles.
Screenshot of WordPress maintenance support plans Association Membership tab on user profile shows donation button on the page
We’re rolling the new system out first with the WordPress maintenance support plans Association Donation page and the membership pages will follow. If you are in the holiday spirit and you want to make a donation, do it from the new tab in your your user profile. Thanks for your support.
Changing the signup experience for the better
The experience signing up for membership through Chargify will be very similar to the current one, but now when you are invited to renew membership, you’ll be able to manage your type of renewal— including starting or stopping auto-renewal, changing amount of payment, or canceling membership. Before this system, you’d have to contact us for help or wait for annual renewal emails to guide you to make changes.
Screenshot of user profile that will show Individual Membership details
After we’ve migrated member and donor giving history into the new system, you’ll see more information on your user profile in the WordPress maintenance support plans Association Member tab, including past gift dates and amounts. You’ll be able to begin managing your membership renewals as soon as the migration is done. We hope these changes make your membership renewal experience better.
If you are interested in helping us test before the final updates are made, contact me and we’ll walk through a test together. To provide feedback on the changes, please leave your thoughts on #2934492: Implement Chargify for memberships.
Thanks to Neil Drumm and Tim Lehnen for helping to get this work done, and thank you to everyone who continues funding our work through membership and donations.
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