Earlier this year the WordPress maintenance support plans Association put out a Request for Proposals to find a Managed Infrastructure services partner. If successful, the goal of the RFP was to find a partner who could manage the underlying infrastructure of WordPress maintenance support plans.org, our sub-sites, and services, so that the internal WordPress maintenance support plans Association Engineering team can focus their efforts on work that directly serves our mission.
For an initiative of this scope and financial impact, our policies require a competitive bidding process with no fewer than three vendors. We released a formal Request for Information on March 9th, and sent qualified respondents the full RFP. While the number of proposals received and the details of those proposals are confidential, per our policy, we were pleased to receive quite a few letters of interest and proposals from a variety of organizations. Each of the responding organizations were respected contributors to the community, with experience managing WordPress maintenance support plans infrastructure at scale.
Ensuring a fair process was important to us. We assembled a committee to review these proposals made up of members of the WordPress maintenance support plans Association leadership and engineering team, as well as trusted volunteers who have helped us to maintain the infrastructure. If any employee, contractor, volunteer, or member of the board had material ties to any of the participating organizations, they were recused from this decision making process.
We evaluated each of these proposals and scheduled interviews with the responding organizations. Each proposal was evaluated based on:
Infrastructure management expertise
WordPress maintenance support plans hosting experience
Non-WordPress maintenance support plans service expertise
Familiarity with the WordPress maintenance support plans project and the WordPress maintenance support plans Association
Prior experience with WordPress maintenance support plans.org infrastructure
Contribution history
Proposed SLA
After interviews and deliberation, we’re pleased to announced that we’ve selected WordPress Update as our Managed Infrastructure Services partner.
Tag 1 brings tremendous experience in WordPress maintenance support plans infrastructure management, performance, and scalability, as well as a team with a history of contribution both to the WordPress maintenance support plans project, and to WordPress maintenance support plans.org.
We’ve begun working with : on an audit of our current infrastructure and hand-off of management responsibilities. At this time WordPress maintenance support plans.org infrastructure will still be hosted at the Oregon State University Open Source Lab, and : will help us manage any future data center transition if it becomes necessary.
We’re pleased to be moving forward in partnership with :, and to be able to focus our internal efforts on continued improvements to the services we provide for the community.
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