How To Repair the Firefox “The Page Isn’t Redirecting Properly” Error

Did you attempt to go to your web site in Firefox solely to be met by a message telling you that “The page isn’t redirecting properly”?

This error message is exclusive to the Mozilla Firefox internet browser and signifies some downside with a redirect in your website. It might be resulting from a number of issues, or only one. We’ll allow you to determine it out under.

On this put up, you’ll study how one can repair the “The page isn’t redirecting properly” error message for WordPress websites, Nginx servers, and PHP apps. The identical steps may tackle conditions the place you would possibly see this message in Google Drive or on different web sites that you simply’re visiting.

Let’s go!

What Does “The Page Isn’t Redirecting Properly” Imply?

The “The page isn’t redirecting properly” error shows when Firefox will get caught in an infinite redirection loop.

For instance, “Page 1” would possibly redirect you to “Page 2”, which could redirect you again to “Page 1,”… which might then redirect you straight again to “Page 2,” and so forth in an infinite loop.

As a substitute of getting caught on this redirect loop without end, Firefox will surrender and let you know that “The page isn’t redirecting properly.”

This concern can seem on just about any website. You would possibly see it on Google Drive or YouTube in some conditions. Or, in the event you’re a WordPress webmaster, you would possibly see it while you attempt to entry your WordPress web site.

In case you additionally use the Chrome internet browser, you would possibly’ve skilled this identical concern, however with a special identify: ERR_TOO_MANY_REDIRECTS. We now have a complete put up on easy methods to repair the ERR_TOO_MANY_REDIRECTS error, and all the ideas in that put up may also apply to Firefox’s “The page isn’t redirecting properly” error as a result of it’s the identical elementary downside.

physique a.novashare-ctt{show:block;background:#00abf0;margin:30px auto;padding:20px 20px 20px 15px;shade:#fff;text-decoration:none!vital;box-shadow:none!vital;-webkit-box-shadow:none!vital;-moz-box-shadow:none!vital;border:none;border-left:5px stable #00abf0}physique a.novashare-ctt:hover{shade:#fff;border-left:5px stable #008cc4}physique a.novashare-ctt:visited{shade:#fff}physique a.novashare-ctt *{pointer-events:none}physique a.novashare-ctt .novashare-ctt-tweet{show:block;font-size:18px;line-height:27px;margin-bottom:10px}physique a.novashare-ctt .novashare-ctt-cta-container{show:block;overflow:hidden}physique a.novashare-ctt .novashare-ctt-cta{float:proper}physique a.novashare-ctt.novashare-ctt-cta-left .novashare-ctt-cta{float:left}physique a.novashare-ctt .novashare-ctt-cta-text{font-size:16px;line-height:16px;vertical-align:center}physique a.novashare-ctt .novashare-ctt-cta-icon{margin-left:10px;show:inline-block;vertical-align:center}physique a.novashare-ctt .novashare-ctt-cta-icon svg{vertical-align:center;peak:18px}physique a.novashare-ctt.novashare-ctt-simple{background:0 0;padding:10px 0 10px 20px;shade:inherit}physique a.novashare-ctt.novashare-ctt-simple-alt{background:#f9f9f9;padding:20px;shade:#404040}physique a.novashare-ctt.novashare-ctt-simple-alt:hover,physique a.novashare-ctt.novashare-ctt-simple:hover{border-left:5px stable #008cc4}physique a.novashare-ctt.novashare-ctt-simple .novashare-ctt-cta,physique a.novashare-ctt.novashare-ctt-simple-alt .novashare-ctt-cta{shade:#00abf0}physique a.novashare-ctt.novashare-ctt-simple-alt:hover .novashare-ctt-cta,physique a.novashare-ctt.novashare-ctt-simple:hover .novashare-ctt-cta{shade:#008cc4}In case you use Mozilla Firefox, you could have seen this message. Fortunately, the answer is only a click on away Click on to Tweet

Why the “The Page Isn’t Redirecting Properly” Message Happens

The foundation explanation for this error message is at all times some redirect misconfiguration on the location the place you’re having issues.

Nonetheless, there could be many various causes of that misconfiguration, making it a bit difficult to chase down the issue.

Over the remainder of this put up, we’ll share some ideas and ways you should use to diagnose and repair what’s inflicting the error.

Attempt These Fixes First

In a second, we’re going to share particular troubleshooting steps for fixing this error message on WordPress websites, Nginx, and PHP.

Nonetheless, earlier than you progress to these steps, or in the event you’re having points with a web site that you simply don’t management (equivalent to Google Drive or YouTube), we suggest performing these two fundamental troubleshooting steps first.

Performing these two steps will mechanically repair a variety of these redirect issues. If these strategies don’t repair the issue, you’ll be able to proceed to the extra particular fixes. But when the following pointers do get issues working once more, you’ll have saved your self a variety of time and frustration.

1. Clear Your Browser Cache

The primary motion you must take when encountering just about any error is to clear your Firefox browser cache.

Firefox (and all different browsers) will retailer a web site’s static recordsdata in your native pc in a cache to enhance efficiency. That method, Firefox can load these assets straight out of your pc as an alternative of re-downloading them on each new web page load.

Nonetheless, if these recordsdata are outdated for some motive, that may set off many various errors, together with the “The page isn’t redirecting properly” error. By clearing your cache, you’ll pressure Firefox to re-download new variations of the recordsdata, which may typically repair the issue.

First, enter the next textual content in your browser’s navigation bar to open the privateness settings:

about:preferences#privateness

Or, you’ll be able to manually open this space by following these directions:

1. Click on the hamburger icon within the top-right nook.
2. Choose Choices from the dropdown to open the settings space.
3. Go to the Privateness & Safety tab.

Within the Privateness & Safety space, discover the Cookies and Website Knowledge part and click on the Clear Knowledge button:

Within the popup that seems, choose the Cached Net Content material possibility after which click on Clear:

Now, reload the web page you’re having points with and see if it’s working. If it’s not, proceed to the subsequent step.

2. Clear Cookies for the Website With Issues

One other widespread explanation for the “The page isn’t redirecting properly” message is a matter with the location’s cookies.

Like with browser cache, the answer is to clear your browser cookies for the location in query.

To keep away from logging your self out of each website you go to, you’ll solely need to clear cookies for the precise area the place you’re experiencing points. There’s no downside with eradicating all your cookies — it’s only a ache to should log in to each website once more, which is why it’s in all probability higher to go together with the focused method.

To carry out this focused deletion, return to the Cookies and Website Knowledge settings (identical to you probably did for the browser cache), solely this time, click on the Handle Knowledge button:

Within the popup:

1. Seek for the area identify of the location that you simply’re having points with.
2. Choose it from the record.
3. Click on Take away Chosen.

Within the affirmation immediate that seems, click on Take away once more:

Then, reload the web page and see if it’s working once more. Be aware that if the location requires a username/password, you’ll must log in once more.

If neither of the following pointers fastened the issue, you can proceed studying for some extra focused options.

How To Repair “The Page Isn’t Redirecting Properly” in WordPress

In case you see the “The page isn’t redirecting properly” message in your WordPress website, and the 2 troubleshooting steps above didn’t repair the issue, you would possibly must dig into some WordPress-specific fixes.

As we talked about above, the error outcomes from some redirect concern in your website. On WordPress, this redirect downside may come from any of those:

• WordPress settings (particularly in the event you lately migrated a website or modified a crucial setting)
• Plugins
• SSL certificates or HTTPS configuration
• Cloudflare SSL configuration
• Server redirects

That can assist you decide the place you must begin troubleshooting, you should use a redirect checker software like httpstatus.io to research what’s occurring in your redirect loop. Simply enter the URL of the location you’re having points with, and the software will break down the redirect chain by every step.

For instance, in the event you see that your website is redirecting backwards and forwards between the HTTP and HTTPS variations of the location, that’s a reasonably good signal that the issue has one thing to do with HTTPS or SSL utilization in your website, so you must begin your troubleshooting there.

In case you don’t see any sample, you’ll be able to transfer via the under troubleshooting steps so as.

Examine Your HTTPS Settings

Your website’s HTTPS settings generally is a widespread supply of redirect misconfigurations. There are a number of potential points right here:

• Forcing HTTPS with out putting in an SSL certificates: In case you attempt to pressure HTTPS utilization with out putting in an SSL certificates, it can set off this error. In case you’re internet hosting at Kinsta, we’ve written a information on utilizing SSL certificates. In any other case, seek the advice of your host’s help for assist.
• Utilizing an SSL plugin: At any time when attainable, we suggest updating your hard-coded hyperlinks to make use of HTTPS as an alternative of utilizing an SSL plugin like Actually Easy SSL. You are able to do this by operating a search and substitute in your website’s database. In case you’re a Kinsta shopper, attain out to help, and we are able to do that for you.
• Having a misconfigured HTTP to HTTPS redirect: Drive-redirecting all HTTP site visitors to HTTPS is nice, however you’ll need to ensure you’ve accurately arrange the redirect.

Examine Cloudflare SSL Settings

In case you’ve configured your WordPress website to make use of Cloudflare, you would possibly see the error message resulting from Cloudflare’s SSL settings. Usually, this error occurs while you’ve already put in an SSL certificates in your website’s server, however you’re nonetheless utilizing Cloudflare’s Versatile SSL setting.

To repair this, you’ll need to swap from Cloudflare’s Versatile SSL/TLS encryption mode to its Full possibility.

Open your Cloudflare dashboard and go to the SSL/TLS tab. Then, change the SSL/TLS encryption mode from Versatile to Full (or Full (strict) in the event you can):

Examine Your WordPress Website Settings

In case you can nonetheless entry your WordPress dashboard, you must test your website URL settings (Settings > Normal).

These ought to match one another. Moreover, in the event you’ve arrange a redirect from WWW to non-WWW (or vice versa), you’ll need to make sure that your website settings match the everlasting URL you arrange together with your redirect.

For instance, in the event you arrange a redirect to ship all site visitors from https://yoursite.com to https://www.yoursite.com, you must guarantee that your WordPress website tackle is https://www.yoursite.com.

In case you can’t entry your WordPress dashboard, you’ll be able to manually override these values by enhancing your website’s wp-config.php file. You may entry and handle this file by connecting to your server through FTP.

Add the next code snippet to the file, ensuring to switch the instance URLs together with your website’s precise URL:

outline('WP_HOME','https://yourdomain.com');
outline('WP_SITEURL','https://yourdomain.com');

You may study extra about altering your WordPress URL for a deeper take a look at these and different strategies.

Briefly Disable WordPress Plugins

In some conditions, a WordPress plugin may cause the “The page isn’t redirecting properly” error if it triggers a redirect loop for some motive. This concern might be due to the plugin itself or compatibility (with one other plugin, theme, or different customized code).

To rapidly check if it’s a plugin concern, you’ll be able to attempt deactivating all your plugins. In case your website begins working when you’ve deactivated them, you’ll know that one in all your plugins is inflicting the issue.

In case you can nonetheless entry your WordPress dashboard, you’ll be able to deactivate your plugins from the Plugins space.

In case you can’t entry your dashboard, you’ll be able to disable your plugins through FTP:

1. Hook up with your server utilizing FTP/SFTP and your most well-liked FTP shopper.
2. Navigate to the wp-content folder.
3. Rename the plugins folder to plugins_old.
4. Open your website and see if the issue persists.

In case your website begins working, log in to your WordPress dashboard. When you’ve logged in, you’ll be able to return to your FTP shopper and rename the folder again to plugins.

While you go to the Plugins space in your WordPress dashboard, WordPress can have deactivated all of your plugins. You may then reactivate them one after the other through your dashboard, testing your website once more every time till you discover the plugin that’s inflicting the issue.

Examine Redirects on Your Server

In case you’ve arrange misconfigured redirects in your server, these may be inflicting points with redirect loops.

The way you’ll tackle this is dependent upon whether or not your host makes use of the Apache or Nginx internet server. Kinsta solely makes use of Nginx, however another internet hosts use Apache.

Apache .htaccess File

With Apache, you’ll be able to arrange redirects by utilizing the .htaccess file. Nonetheless, a misconfiguration right here can set off the error message in Firefox.

To repair this, you’ll be able to inform WordPress to generate a brand new .htaccess file:

1. Hook up with your server utilizing FTP.
2. Discover your current .htaccess file — it needs to be within the root folder.
3. Rename the present file to .htaccess_old to disable it (whereas nonetheless preserving it round as a backup).

At this level, you’ll be able to attempt to reaccess your website. If it’s working, open your WordPress dashboard and go to Settings > Permalinks. Then, click on Save Modifications (with out altering any settings). This setting will pressure WordPress to generate a brand new .htaccess file.

In case you can’t entry your WordPress dashboard, you’ll be able to manually recreate this file by:

1. Creating a brand new file named .htaccess utilizing your FTP shopper.
2. Including the code snippet under to the file.

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Nginx .conf File

In case your host makes use of Nginx, it may be a little bit trickier to troubleshoot because the contents and placement of the config file — usually nginx.conf on Nginx servers — will range relying on the internet hosting supplier. For that motive, we suggest asking your help for assist.

In case you host with Kinsta, you’ll be able to go to the Redirects software in your website dashboard to see in the event you’ve unintentionally arrange a misconfigured redirect. Or, attain out to our help group, and we’ll be comfortable to test for you.

In case you’re nonetheless having points with the “The page isn’t redirecting properly” in Nginx and enhancing the .conf file didn’t clear up them, the almost definitely downside is that you simply’ve added a sequence of rewrite directives leading to an infinite redirect loop.

This concern can occur with any rewrite rule, however it’s anticipated when writing guidelines to maneuver from HTTP to HTTPS or redirecting WWW to non-WWW (or vice versa).

In case you’ve lately added new rewrite guidelines in your nginx.conf file, these guidelines are doubtless the offender. Attempt eradicating them and see if that fixes the issue. If it does, you already know that you’ve got an issue with the syntax of the rewrite rule that you simply’ve added.

Easy methods to Repair “The Page Isn’t Redirecting Properly” in PHP

In case you see “The page isn’t redirecting properly” in PHP, two widespread troubleshooting steps are:

Examine Your Redirects

In case you’ve arrange a redirect utilizing PHP, equivalent to through the header() operate, that may be a standard supply of redirect points.

Your first step needs to be to debug the operate and ensure you haven’t set it up in a method that can create a redirect loop. Comply with the steps we’ve already mentioned to repair any misconfigurations.

Examine for Points With Login/Session

Many PHP points with this error outcome from issues with login and session habits — for instance, a operate that checks whether or not or not a consumer is logged in after which redirects them to the login web page in the event that they’re not.

In case you don’t accurately arrange checks for periods, you’ll be able to basically entice customers in an infinite redirect loop.

Ever seen this message? Learn to resolve it for WordPress websites, Nginx, and PHP proper right here Click on to Tweet

Abstract

The “The page isn’t redirecting properly” error is a Mozilla Firefox-specific error message that seems when a web page has encountered an infinite redirection loop. It’s the identical as the ERR_TOO_MANY_REDIRECTS error message in Chrome.

To troubleshoot this error, you must begin by making an attempt two issues:

1. Clearing your Firefox browser cache.
2. Clearing the cookies for the location the place you see the error.

If in case you have a WordPress website and the error message persists after making an attempt these two steps, you’ll be able to comply with the WordPress-specific steps on this information to analyze the difficulty additional. And make sure to comply with redirect greatest practices to attenuate your possibilities of encountering this error within the first place.

Do you continue to have any questions on fixing the “The page isn’t redirecting properly” error in WordPress or different conditions? Depart a remark and tell us!

The put up How To Repair the Firefox “The Page Isn’t Redirecting Properly” Error appeared first on Kinsta®.