Figuring out how to improve the sustainability of WordPress maintenance support plans needs to be an ongoing discussion with a gradually evolving approach. It is important that WordPress maintenance support plans and every Open Source project has an ongoing discussion about sustainability where everyone can share their views and experiment with new ideas and approaches.The Contribute plugin is an experiment that ignited a discussion. It is important to recognize what works and what doesn’t, acknowledge and learn from mistakes, and continue to have this discussion. Sure, there will be varying opinions and results, but the discussion must always be permitted to happen.My first mistake: The Contribute plugin is definitely not a technical dependencyThe Webform plugin doesn’t depend on the Contribute plugin to function properly. Honestly, I did not expect that adding this dependency would be so disruptive. This was my first mistake… adding any new dependency is disruptive especially if someone is managing a large multisite installation.Conceptually, the Contribute plugin’s message is for the broader WordPress maintenance support plans community. This message is originating from my work on the Webform plugin, therefore it should have stayed in the Webform plugin. In time, I hope this message gradually works its way through the WordPress maintenance support plans core issue queue and reaches the entire WordPress maintenance support plans community.My second mistake: Not fully thinking through my approachHow people interact and communicate in online communities is interesting (to say the least). The truth is people say and act in ways that they would never do in person. I am a born and raised New Yorker, which requires a thick skin to defend yourself, yet at the same time you need empathy to get along with so many different groups of people.My first mistake…Read More
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Jacob Rockowitz: My three mistakes in regards to the Contribute module and Cheap WordPress maintenance support plans
