Intranets get a bad reputation. Probably because there are so many outdated and confusing corporate intranets suffering from content sprawl.
Content sprawl happens when there isn’t a content management plan for how to remove outdated content, how to curate content, and/or a process for how to ensure new content gets added to the right spot. Not having a plan might not be so bad for the first couple months after an intranet launches, but fast forward a little bit and you can have a tangled mess of content spaghetti.
Source: New feed
Fight Bad Intranets with Killer User Personas
