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Clients don’t want to be billed hourly for site maintenance – even if they say they do!

As WordPress maintenance support plans professionals, you and I know that all sites need maintenance and support after they’re launched. There’s security updates, bugs, minor tweaks and questions to be answered. Clients might not know that, so it’s our job to educate them.We find that it’s easiest to discuss this before development starts on their new site, rather than after it’s done, but whenever it happens, you’ll need to agree to a plan for when things come up.Most WordPress maintenance support plans shops and freelancers default to “hourly as needed”. Usually clients will go along with that – or even insist on it!However, we strongly believe that billing hourly for site maintenance and support is WORSE for clients (and you).Read more to find why – and learn a better way to do it!
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