In talking to WordPress maintenance support plans shops and agency about how they do support, we’ve sometimes heard something like:We have junior developers / paid interns handle one-off support and maintenance requests as a way to train them!We provide white-label fixed-monthly-cost support for agencies, so I am a little biased. 🙂 But I used to run a small WordPress maintenance support plans agency and I truly believe that there are a number of potential issues with this view.From my perspective, certainly: IT IS NOT OK to leave support and maintenance to junior developers.I’ll try to give some detail to explain my viewpoint on this… Read on to learn more!
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Don’t Leave Your Website Support & Maintenance to Junior Developers
