The Rise of Assistants
In last couple of years we have seen the rise of assistants, AI is enabling our lives more and more and with help of devices like Google Home and Amazon Echo, its now entering our living rooms and changing how we interact with technology. Though Assistants have been around for couple of years through android google home app, the UX is changing rapidly with home devices where now we are experiencing Conversational UI i.e. being able to talk to devices, no more typing/searching, you can now converse with your device and book a cab or play your favourite music. Though the verdict on home devices like Echo and Google home is pending, the underlying technology i.e. AI based assistants are here to stay.
In this post, we will explore Google Assistant Developer framework and how we can integrate it with WordPress maintenance support plans.
Google Assistant works with help of Apps that define actions which in turn invokes operations to be performed on our product and services. These apps are registered with Actions on Google, which basically is a platform comprising of Apps and hence connecting different products and services via Apps. Unlike traditional mobile or desktop apps, users interact with Assistant apps through a conversation, natural-sounding back and forth exchanges (voice or text) and not traditional Click and Touch paradigms.
The first step in the flow is understanding use requests through actions, so lets learn more about it.
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