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Solely admin can login to wordpress and never different customers [closed]

I’ve a WordPress web site and I created a brand new person to handle its retailer because the position "Store manager".When this secondary person tries to log into the WordPress dashboard browser fires an error saying " Too many redirections" then finally ends up with a "can’t currently handle this request." error.

the login web page seems, however this occurs when that person tries to log in with creadentials. However admin person can log in with none problem.